Privacy Policy

Introduction: At Ampcus Cyber India Pvt. Ltd., we prioritize your privacy. We gather and utilize your data to provide relevant cybersecurity services and for billing or contractual purposes. If it is required to share your data with any of our partners, then it is only with trusted partners under strict confidentiality to protect your data. We implement robust security measures to protect your information. You have the right to access, correct, or delete your data.

Purpose: This policy applies to the processing of users’ personal data. Its purpose is to provide our current, former, and potential users with a general understanding of the type of personal information we collect, the purpose of collection and processing, and how information is processed.

Information We Collect: We collect various types of information to provide and enhance our services, including:

• Personal Information: Data that can identify you as an individual, such as:
  • Name: Your full name as provided during registration/ submitting the contact forms in the website.
  • Email Address: Utilized for communication and service-related inquiries.
  • Phone Number: For contact and verification purposes.
  • Other Contact Details: Any additional contact information you provide.
• Usage Data (Anonymized): Collected automatically when you interact with our website, including:
  • IP Addresses: To identify the location from which you access our website.
  • Browser Types: Information about the browser you use to access our website.
  • Pages Visited: Details about the pages you visit and the actions you take on our website.
  • Device Information: Data about the device you use, such as operating system and device type.

How We Use Your Information: We utilize the information we collect for various purposes, including:

• Service Provision:
  • Communication: To send you updates, notifications, and other relevant information about our company and services.
  • Customer Support: To provide aid and support for any issues or inquiries you may have.
• Personalization:
  • Content Customization: To tailor the content and services we provide based on your preferences and interactions.
  • Advertising: With your consent, we will utilize email addresses for future marketing initiatives.
• Security:
  • Data Protection: To implement security measures that protect your information from unauthorized access, edit, disclosure, or destruction.
  • Fraud Prevention: To detect and prevent fraudulent activities and ensure the integrity of our website.

Sharing Your Information: 

We may share your information with trusted third parties to enhance our services. These partners are bound by stringent confidentiality agreements to protect your data.

• For legal reasons:
  • To comply with the law or to protect the rights, property, or safety of Ampcus Cyber India Pvt Ltd., our users, or others, including to prevent fraud or other illegal activity.
• In the case of a business transfer:
  • We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security: We employ robust measures to protect your data, ensuring its confidentiality and integrity. Our security practices include:

• Encryption:
  • Data Encryption: Encrypting data both in transit and at rest to prevent unauthorized access.
  • Secure Communication: Using secure protocols (e.g., HTTPS, HSTS) for data transmission.
• Access Controls:
  • Role-Based Access: Limiting access to your data based on roles and responsibilities.
  • Authentication: Implementing multi-factor authentication to verify user identities.
• Regular Audits:
  • Security Audits: Conducting regular audits to identify and address potential vulnerabilities.
  • Compliance Checks: Ensuring compliance with industry standards and regulations.

Your Rights: You have the following rights regarding your personal information:

• Access: You can request disclosure of the personal information we hold about you
• Deletion: You can request the deletion of your personal information from our systems.
• Opt-Out: You can opt out from having Ampcus Cyber India Pvt Ltd. store your personal information.

Exercising Your Rights: To exercise your rights, follow these steps:

• Submitting Requests: Contact us at letsconnect@ampcuscyber.com. We are committed to responding promptly and diligently.
• Authorizing an Agent: Provide written authorization if you wish to authorize an agent to act on your behalf.
• Verifying Requests: We will verify requests by matching the provided information with our records to ensure the security of your data.

Analytics Tools: We use analytics tools to monitor and improve our website, which includes:

• Google Analytics and other Google platforms and services:
  • Visitor Metrics: Monitoring visitor metrics to understand how users interact with our website.
  • Site Performance: Analysing site performance to identify and address issues.
  • User Behaviour: Tracking user behaviour to improve the user experience.
  • Serving Ads: To serve ads on Google search and other platforms
• Microsoft Clarity:
  • Session Recording: Recording user sessions to gain insights into user interactions.
  • Heatmaps: Generating heatmaps to visualize user activity and identify areas for improvement.

Partnerships: We collaborate with various partners to provide additional services, including:

• Credly: Issuing digital badges for training achievements, enhancing your professional development and credibility.
• Eventbrite: Facilitating secure ticket purchases and event registrations, ensuring a seamless experience for our users.
• HDFC Bank: Providing reliable banking services and secure transactions, supported by exceptional customer service.

Updates to Privacy Policy: Our privacy policies are subject to periodic revisions to reflect changes in our practices or regulatory requirements. Updated policies will be posted on our website’s privacy policy page and will take effect immediately for new users and upon acknowledgment for existing users. We encourage you to review our privacy policies regularly to stay informed about how we protect your personal information.